Terms of Service
After submitting delivery details, customers are directed to Stripe Checkout for secure card payment. An order is treated as paid after Stripe confirms the payment. Cancelled or incomplete checkout sessions are not treated as paid orders.
Product pages include style, color, seat combination, dimensions, package size, weight, material, stock and recovery time based on supplier data.
Product prices and the final payable total are shown in EUR before payment. Basic delivery is free to approved standard areas. Approved remote areas add EUR 20 per order; exceptional destinations require a quote or review before payment. The full delivery address is checked before checkout.
Customers become members after confirmed paid orders reach EUR 300. Member orders receive a 10% discount after eligibility is confirmed.
Products marked as European stock have estimated delivery of 3–7 days from payment to receipt across Europe and the UK. Other styles are prepared and dispatched within 48 hours after payment, with estimated delivery 12-30 days after dispatch. Mixed orders may arrive separately. The Shipping and Returns pages form part of these terms. Contact BoxSofa support with your order number for delivery, cancellation, return or product-conformity questions.
