Opening the package
Place the package in the room where the sofa will be used, open carefully and give the foam enough space to expand. Avoid judging the final shape in the first few hours.
Recovery window
Most BoxSofa products list a 24-72 hour expansion time. Room temperature, fabric tension and foam thickness can affect the exact recovery speed.
When to contact support
If a product remains materially different from the product page after the recovery window, contact info@boxsofa.eu with the order number and clear photos.
A practical checklist before you decide
- Prepare a clear, clean area large enough for the finished sofa.
- Record the condition of the carton on arrival and follow the supplied opening instructions.
- Note the opening time and compare progress with the model's stated recovery window.
- Keep your order reference and photograph any persistent problem; ask support before trying heat, forced stretching or other improvised fixes.
Sources and applicable terms
General planning guidance, not a physical product or access test. The chosen variant's measurements and instructions take precedence. Terms can change; check them before payment.
